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Hotel Operations Manager, Residence Manager, Executive Assistant Manager, Hotel Manager (#1,311,970,191) 

Location: Anywhere in Brunei (CV #1,311,970,191)

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An innovative, results-driven leader with a strong desire to achieve company goals and uses creativity for developing positive team-oriented environments to exceed performance expectations. Implement strategies to combat problem areas effectively, while maintaining cost control and increase in revenue. A multitasker when it comes to overseeing daily operations and quickly adapted to assessing guest needs with an analytical approach to problem-solving that resulted in a win-win resolution for all parties.

Worked with department heads and counseled employees when necessary. Provided support, training, motivation, guidelines, and leadership to employees.
Analyzed operations and set a one-on-one meeting with department heads on a monthly basis to review the operations and problem-solving.
Responsible for all financial aspects of the business; maintaining inventories, forecasting, and budgeting revenues and expenses.
Led daily morning briefing with department heads to increase productivity and employee self-organization.
Analyzed monthly P&L statements, developing operation budgets, forecasting, and capital expenditure planning.
Conducted regular inspections of the property and implemented action to ensure cleanliness, maintenance, and safety standards are enforced as well as food and hygiene program are properly executed.
Handled customer comments and complaints and take swift corrective action.
Increased overall LRA score on services, cleanliness, product, and condition by 8.8% over the previous year.
Developed and established a good relationship with Head of National Park, local authorities and law enforcement.

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Preferred Job Location
Anywhere in  Brunei

Educational Qualifications

Highest Qualification
Master's Degree  (Business Administration & management) from Crown  with 3.55 Marks / Grade / Class

Professional Details

Professional Experience
10 Years
Languages known
English  (Expert)
Thai (Expert)
Mandarin (Intermediate)
Malay (Intermediate)

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